Job Title : Executive, Implementation & Support

Job Responsibilities:

• Handle several implementation projects at any given time.
• Gather business requirements as necessity and apply detailed working knowledge of DataSoft’s products and features to support the client’s business.
• Develop and conduct training programs for each client to be fully prepared on the go-live date.
• Report enhancement requests and bugs on behalf of the client.
• Act as a resource to assist project team in Product Development and/or Testing process.
• Communicate with client throughout the implementation project life cycle.
• Assist clients with post-live support questions when needed.
• Respond promptly to customer inquiries to handle and resolve customer complaints.

Additional Requirements:

• Age 25 to 30 years
• Experience in Micro Finance field level experience and AIS.
• Applicants should have smart knowledge in Taking Challenges for Corresponding skills in spoken English, writing & foreign correspondence.
• Computer skill Operation, internet, e-mailing , Microsoft word, Microsoft excel, Good typing skill Bangla & English.
• Need to provide excellent customer service and give precise information to the customer, ensuring Customer satisfaction.
• Good oral communication skill.
• Strong interpersonal and communication skills.
• Should have a professional appearance with challenging attitude towards his job.
• Outbound Marketing & Consulting capability with top-level management.
• Must be a team player & Results-oriented.
• Self-motivated and able to work under pressure in a fast-paced working environment.
• Must be willing to travel for implementation and training purpose.

Educational Requirements:

• Graduate/Degree in any discipline from any reputed University/Institute with a great interest in technology field.

Experience :

• 3 to 4 year(s)
• The applicants should have experience in the following area(s):
  • MIS
• The applicants should have experience in the following business area(s):
  • Micro-Credit, NGO

No. of Vacancies: 03

Salary : Negotiable

Other Benefits: Attractive Compensation packages including 

• Provident fund, Weekly 2 holidays
• Lunch Facilities: Partially Subsidize
• Salary Review: Yearly
• Festival Bonus: 3(Yearly)

Job Level: Mid-Level Job.

Job Location: Dhaka.

Application Deadline : 27 May, 2020

Apply Instruction: 

Interested candidates are requested to send their application along with a recent passport size photo addressing to the Human Resources Department at the following address. “HRD, DataSoft System Bangladesh Ltd, Rupayan Shelford, 23/6, Mirpur Road, Shyamoli, Dhaka – 1207, Bangladesh”

Or

mail at “career@datasoft-bd.com”.  Please mention the name of the post on top of the envelope. Only short listed candidates will be called for an interview.