Job Title : Executive, Implementation & Support

 

Job Responsibilities:

  • Handle several implementation projects at any given time.
  • Gather business requirements as necessity and apply detailed working knowledge of DataSoft’s products and features to support the client’s business.
  • Develop and conduct training programs for each client to be fully prepared on the go-live date.
  • Report enhancement requests and bugs on behalf of the client.
  • Act as a resource to assist project team in Product Development and/or Testing process.
  • Communicate with client throughout the implementation project life cycle.
  • Assist clients with post-live support questions when needed.
  • Respond promptly to customer inquiries to handle and resolve customer complaints.

 

Additional Requirements:

  • Age 25 to 30 years
  • Experience in Micro Finance field level experience and AIS.
  • Applicants should have smart knowledge in Taking Challenges for Corresponding skills in spoken English, writing & foreign correspondence.
  • Computer skill Operation, internet, e-mailing , Microsoft word, Microsoft excel, Good typing skill Bangla & English.
  • Need to provide excellent customer service and give precise information to the customer, ensuring Customer satisfaction.
  • Good oral communication skill.
  • Strong interpersonal and communication skills.
  • Should have a professional appearance with challenging attitude towards his job.
  • Outbound Marketing & Consulting capability with top-level management.
  • Must be a team player & Results-oriented.
  • Self-motivated and able to work under pressure in a fast-paced working environment.
  • Must be willing to travel for implementation and training purpose.

 

Educational Requirements:

  • Graduate/Degree in any discipline from any reputed University/Institute with a great interest in technology field.

 

Experience :

  • 3 to 4 year(s)
  • The applicants should have experience in the following area(s):
    • MIS
  • The applicants should have experience in the following business area(s):
    • Micro-Credit, NGO

 

No. of Vacancies: 03

 

Salary : Negotiable

 

Other Benefits: Attractive Compensation packages including 

  • Provident fund, Weekly 2 holidays
  • Lunch Facilities: Partially Subsidize
  • Salary Review: Yearly
  • Festival Bonus: 3(Yearly)

 

Job Level: Mid-Level Job.

Job Location: Dhaka.

Application Deadline : 28 April, 2020

Apply Instruction: 

Interested candidates are requested to send their application along with a recent passport size photo addressing to the Human Resources Department at the following address. “HRD, DataSoft System Bangladesh Ltd, Rupayan Shelford, 23/6, Mirpur Road, Shyamoli, Dhaka – 1207, Bangladesh”

Or

mail at “career@datasoft-bd.com”.  Please mention the name of the post on top of the envelope. Only short listed candidates will be called for an interview.